Frequently Asked Questions

Standard FAQ (Shipping & Service) What is the status of my order? Once your order is placed, it undergoes a quality control check at our distribution hub. This takes 1-3 business days. As soon as it’s dispatched, you will receive a tracking number via email.

How long does delivery take? To maintain our high standard and offer competitive prices, we ship directly from our production centers. Standard delivery time is 7–12 business days.

Do you ship worldwide? Yes, Nordic Mechanics offers tracked international shipping to collectors all over the world.

What is your return policy? We offer a 30-day return window for unopened and unassembled kits in their original packaging. Please contact support@nordicmechanics.com for instructions.

Technical & Model FAQ (Produktspecifikt) Are these models compatible with other building systems? Yes. Our models use a universal technical block system. The pieces are designed to be 100% compatible with all major building block brands on the market.

What is the "Complete Build Guarantee"? Precision is at the core of Nordic Mechanics. If you find a missing or defective part during your build, simply identify the part in your manual and contact us. Our logistics team will dispatch a replacement part immediately at no extra cost to you.

Is a physical manual included in the box? Yes. We do not use digital-only instructions. Every kit comes with a high-quality, printed step-by-step manual to guide you through the mechanical assembly.

How difficult are the builds? Our kits are specialized technical models often featuring moving parts and complex gearing. We generally recommend them for ages 14+, but they are perfect for anyone who enjoys engineering and automotive design.